We hope you will be satisfied with your order however if you have any concerns please contact us as soon as possible, within 14 Days, and we will do our best to correct the problem.
Unfortunately we do not usually accept returns except if the item is faulty or we have made a mistake with the embroidery. Items must be returned unused and unwashed.
To avoid disappointment please check all sizes carefully particularly the size in inches as a medium in one brand of clothing can have a completely different inch size to a medium in another brand.
Before we embroider your items we will email you a photo of a stitched out sample of your logo / text for your approval.
It is vital that you check this sample carefully for spelling, colour or layout mistakes so we can make any corrections before we start production.